Video:How to Coach Employees for Improved Performance

Transcript:How to Coach Employees for Improved Performance

Hi! This is Angela Lussier for About.com, and today we'll talk about how to coach employees for improved performance.

Give Constructive Feedback to Employees

A simple way to provide feedback and coaching for employees is through an evaluation method called the sandwich. The sandwich offers positive feedback to begin with, and then it offers constructive criticism in the middle, and then it ends on another positive note. This leaves the employee feeling good about themselves, and also with an idea of what they could do to improve.

Part of your feedback will take place when you're offering the constructive criticism. By simply stating that this could be done better next time, you're not giving your employee enough information to succeed. What you need to say is how they could be more successful. Let's start with an example.

Offer Suggestions and Details to Improve Performance

You're sitting a meeting with your employee. You've already identified that this person is somewhat disorganized. Rather than say you need to be more organized; instead, offer them a suggestion.

Tell them that there are time-management courses in the same town that the company is willing to pay for. Give them details on how to get in touch with the workshop leader, when that workshop takes place, and what they can get out of it.

Follow Up with Employees to Gauge Improvements

Another key to the employee's success happens after the meeting. Continue to check in with this employee to find out about their improvements, and how they're doing with that task. This includes offering support, keeping them accountable, and asking if there's anything else that they need.Continuing to stay interested and excited about your employees' growth will help them to stay motivated on the task at hand.Thanks for watching. To learn more, visit us on the web at About.com.