Video:How to Check If Your Baby Products Are Recalledwith DoanPhuong Nguyen
To keep your baby safe, you must be aware of baby product recalls that may affect you. Watch this how-to video from About.com to learn how to check if your baby products are recalled.See Transcript
Transcript:How to Check If Your Baby Products Are Recalled
Hi, I'm DoanPhuong Nguyen for About.com. Today, I'm going to show you what to do if you think your baby products have been recalled.
Where to Find Information on Baby Product Recalls
The U.S. Consumer Product Safety Commission, or the CPSC, is the government agency in charge of issuing product recalls. If you think your baby product has been recalled, you need to visit the CPSC website at www.cpsc.gov. On their homepage, scroll down to the featured recalls. At the bottom of that list, click on "Search Recalls." You can search recalls by date, product type, company, product description, product category, and a number of other ways. Now, if you're only interested in baby products, click on "Child Products" or "Toys." Scroll down the huge list of recalled products and click on the one that applies to you.
Search by Company to Find Baby Product Recalls
An easier way to search is by company. Scroll down the list and find the company of your product. Click the red "Find" button.Once you find the product you're looking for, read the entire press release and gather the information you need, such as product names, model numbers, manufacturer, and how to contact the company.
Determine If Your Baby Products Are Recalled
Under "Description," the CPSC press release will tell you details on how to identify whether your specific baby product has been recalled. As a rule of thumb, the original packaging of your baby product will have this information. For clothing, check the inside labels. If you still have the manual for your baby product, look for the model number and other specifics inside the manual.
What to Do If Your Baby Products Are Recalled
Once you've determined that your baby product has been recalled, you need to contact the manufacturer. Go back to the CPSC press release and read the section that says, "Remedy." There, you'll get instructions on what to do. Sometimes, you should discontinue use of the product. Other times, you need to contact the company for replacement parts. The contact information for the company will be provided in the CPSC press release. Call the company at the phone number provided and get more information.
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